Legal
Privacy Policy
This policy explains how Artzim collects, uses, stores, and protects personal information across our storefront, orders, digital downloads, customer support, and artist-related services.
Privacy note
Privacy matters. Transparency builds trust.
We collect only what is necessary to operate Artzim, process orders, support customers, deliver digital and physical products, and protect the platform experience.
1. Who We Are
Artzim (“Artzim,” “we,” “us,” or “our”) operates an online art storefront for the display, sale, licensing, shipment, and digital delivery of artwork, including paintings, sculptures, prints, and downloadable digital art files.
Business Name: Humberto Fontanott DBA Artzim
Mailing Address: 175 Camino Entrada, Chula Vista, CA 91910, USA
Privacy Contact Email: fontart.zim@gmail.com
2. Scope of This Policy
This Privacy Policy applies to personal information we collect when you visit artzim.com, create an account, contact us, place an order, request support, subscribe to updates, purchase physical artwork or digital downloads, or otherwise interact with our services.
This Privacy Policy does not apply to third-party websites, services, or platforms that we do not control, even if we link to them.
3. Information We Collect
We may collect the following categories of personal information depending on how you interact with Artzim:
• Identifiers and contact details, such as name, email address, phone number, billing address, and shipping address.
• Account and profile information, such as login details, saved preferences, order history, and download history.
• Transaction information, such as products purchased, order amount, currency, fulfillment status, and limited payment metadata supplied by our payment processor.
• Communications and support information, including messages you send through our forms, support requests, commission details, and attachments you voluntarily provide.
• Technical and device information, such as IP address, browser type, operating system, referral URLs, viewed pages, timestamps, and basic usage diagnostics.
• Uploaded content, including artwork images, product files, metadata, ownership confirmations, licensing statements, and copyright-related notices where applicable.
• Cookies and similar technologies used for authentication, session continuity, preferences, fraud prevention, site functionality, and performance.
4. Sources of Personal Information
We collect personal information directly from you, automatically from your browser or device, from payment providers and shipping providers, from service providers acting on our behalf, and from other lawful sources where permitted.
5. How We Use Personal Information
We use personal information to provide, operate, secure, and improve Artzim.
This includes processing orders, handling physical shipments and digital deliveries, managing accounts, responding to inquiries, providing support, sending transactional communications, preventing fraud, enforcing our terms and policies, handling copyright complaints, complying with legal obligations, and improving our storefront and user experience.
7. Current Technology Providers
Depending on the current version of the Services, Artzim may use providers such as Vercel for hosting and deployment, Supabase for database, authentication, and storage, Stripe for payment processing, and Web3Forms, Resend, or similar providers for communications.
These providers process information under their own terms and privacy notices.
8. Payment Information
Payments are processed by third-party payment providers. When hosted checkout is used, we do not store full payment card numbers on our own servers.
Payment-related information is handled by the applicable payment processor in accordance with its own privacy and security practices.
9. Digital Downloads and Licensing
If you purchase digital artwork, we may retain records needed to verify the purchase, provide secure access to files, enforce download limits if any, support customer service, and protect intellectual property rights.
Unless expressly stated otherwise, digital artwork is licensed only for the uses described at checkout or in the applicable product terms.
11. Email Communications
We may send transactional emails, including receipts, order confirmations, shipping updates, download notices, account alerts, and support replies.
Where legally permitted, we may also send marketing emails, newsletters, or promotional communications. You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us at fontart.zim@gmail.com.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including account administration, order fulfillment, customer support, legal compliance, fraud prevention, dispute resolution, accounting, tax obligations, and enforcement of our rights.
13. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
14. International Transfers
Artzim and its service providers may process or store personal information in countries other than the country where you live. By using the Services, you understand that your information may be transferred to and processed in jurisdictions with different privacy laws.
15. Children’s Privacy
Artzim is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Services.
If you believe a child has provided personal information to us, contact us at fontart.zim@gmail.com.
16. Your Rights and Choices
You may request access to certain personal information we hold about you, request corrections, request deletion where applicable, opt out of marketing emails, or close your account where available.
To make a privacy-related request, contact us at fontart.zim@gmail.com. We may need to verify your identity before fulfilling certain requests.
17. California Privacy Notice
If you are a California resident, you may have additional rights regarding your personal information under applicable California law, including rights to know, access, correct, delete, and receive equal service if you exercise your privacy rights, subject to legal exceptions.
Artzim does not currently sell personal information for money. If our data practices materially change, we will update this Privacy Policy and provide any notices required by law.
California privacy requests may be submitted to fontart.zim@gmail.com.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version here and update the Effective Date or Last Updated date at the top of this page.
19. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Humberto Fontanott DBA Artzim
175 Camino Entrada
Chula Vista, CA 91910, USA
fontart.zim@gmail.com